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Terms & Conditions

Canada Canadian-Owned & Operated

Terms & Conditions

The terms governing quotes, orders and use of this website.

Last updated: October 5, 2026

Acceptance of Terms

By using this website or placing an order with Torque Point Industrial Supply (“Torque Point,” “we,” “us”), you agree to these Terms & Conditions.

Quotes & Pricing

Quotes provided through this site or by phone/email are estimates and are not binding until confirmed in writing by Torque Point. Prices are subject to change without notice and do not include applicable taxes or delivery charges unless stated.

Orders & Delivery

Same-day delivery applies to in-stock items ordered before the applicable cutoff time; special-order or out-of-stock items ship once received. Delivery estimates are not guaranteed and may vary due to circumstances outside our control.

Payment Terms

Payment terms are set on a per-account basis. Contact us to set up a contractor account.

Returns

[Insert your actual return/exchange policy — restocking fees, special-order exclusions, timeframes, etc.]

Limitation of Liability

Torque Point supplies products for use by qualified tradespeople and contractors. It is the buyer’s responsibility to confirm that a product’s grade and specification are correct for its intended application. Torque Point is not liable for damages arising from misuse, incorrect specification by the buyer, or installation error.

Governing Law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Contact Us

Questions about these terms? Email sales@torquepoint.ca or call 647-873-0356.