Last Updated: June 18, 2026

(We) Torque Point Industrial Supply operates https://torquepoint.ca. This policy explains how we collect, use, and safeguard information when you use our website or services.

Personal Information We Collect

We may collect personal information that you voluntarily provide, such as your name, contact details, billing and shipping addresses, and payment information. We may also collect basic technical data like IP address, browser type, device information, and website usage through cookies and similar technologies.

How Do We Use Your Personal Information?

We use this information to process orders, provide customer support, manage accounts, improve our services, and communicate with you about transactions or updates. We may also use it to comply with legal obligations.

Security

We do not sell personal information. We may share information only with trusted service providers such as payment processors, shipping companies, IT support, or when required by law. These third parties are expected to protect your information and use it only for the services they provide.

We take reasonable security measures to protect your information, but no online system is completely secure.

Cookies may be used to improve website functionality, analyze traffic, and enhance user experience. You can disable cookies in your browser settings, but some features may not work properly.

We retain personal information only as long as necessary for business, legal, or operational purposes.

Depending on your location, you may have rights to access, correct, or request deletion of your personal information, or withdraw consent where applicable.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time, and changes will be posted on this page with an updated date.

Contact Us

If you have any questions, you can contact us.